Please enjoy the next blog in our series to talk about our point of view on various items from the top. If you have any questions, you’d like us to answer in this column, please feel free to submit them in the comments section.
I noticed that you’re not shipping fish from your website right now. Why is this and when are they coming back?
Yes, for much of the last few months, we have not been shipping livestock from our website. For those who are not aware, thatpetplace.com ships aquarium livestock to most of the lower 48 states from our store in Lancaster, PA. Unfortunately, when COVID-19 hit, we could no longer rely on our shipping partners to meet their arrival stipulations, so we decided to suspend shipments. Rather than risk fish, coral, or other livestock reaching your doorstep days after it was supposed to, we opted to pause delivery. This then became coupled with the shortages we, and most businesses, are seeing on livestock and other goods during this time, and we decided to keep shipping closed through the month of June. HOWEVER, at this point, we are hoping to re-open shipping on July 8th, 2020, stay tuned! When we are up and rolling, you can see the details HERE, and check out our selection HERE.
Our Store Has a New Cart Corral – and Boy are We Excited About it!
So, it seems like a minor thing, but we’ve redone the front of the store to contain a new cart corral. Though a minor move, and not as cool as a new display tank or something, this move opens more for us to do. BECAUSE we moved the carts to the corral, we’ve freed up space to:
1. Expand the Small Pet Corner.
2. Redo the register area to create more space both for safety and convenience
3. Make the entire store more visible – no big wooden wall – as soon as you enter the front doors. We always thought it was tough to see the fish room WAAYY over there, so we’re hoping this helps! Check back for updates on future posts.
Building YouTube Stars – One Video At a Time!
Over the last month, we’ve worked to develop a few basic, regular video series with a few of our in-store pet experts. One features Gabe from the Fish Room discussing things like his favorite fish, our procedures for acclimating and doing water changes. Another features one of our pet experts, Stacy, going over some of our store pets, housing Pacman frogs, ferret baths, and other interesting topics. We’re hoping to continue these series moving forward and to cover things our visitors would be interested in. If you have any topics, you’d like to see us cover, please don’t hesitate to mention them in the comments! You can check out our YouTube channel HERE.
Thank you all for reading and talk to you at the end of next month!
The Team at That Fish Place – That Pet Place